The eight things people ask before they book.

You talk, I ask questions, and we both write things down. A first session usually spends the first twenty minutes on what is really going on, then narrows to the one thing worth changing. You leave with a small, specific action and a date to have done it by.

Coaching works forward from where you are today: decisions, plans, skills, conversations you need to have. Therapy works with what came before, and it is often the better tool. If I think that is what you need, I will say so in the first half hour rather than take your money for six sessions.

Most people notice a difference in how they talk about the problem after one or two sessions, which is usually the first real sign. Visible outside change, a promotion case accepted or an offer signed, tends to land somewhere between month two and month four.

A single session starts at the price listed on the programs page, and the packages bring the per-session rate down. Nothing is charged until after the free discovery call, and there is no charge for that call whether or not you go ahead.

Yes. What you say in a session stays in the session. The only exceptions are the ones the law makes for everybody, and they have never come up. If an employer is paying, they receive attendance and broad themes only, and you see anything I write before they do.

Often, yes. Plenty of companies have a learning budget that nobody uses. Ask for a written proposal on the free call and you will get one you can forward to your manager the same week, with invoicing details on their terms.

Move any session free up to 24 hours ahead, as many times as life requires. Inside 24 hours the session is counted, unless something genuinely unavoidable happened, in which case just tell me and we will sort it out.

Not at all. Most clients meet on video and never come to Silver Hollow. If you are nearby and you prefer a room or a walk, that option is there at no extra cost.